My Account

Welcome to Gliaswift. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Gliaswift platform (“Platform”), whether as a buyer or a seller.

By accessing or using Gliaswift, you agree to this Privacy Policy.


1. What Information We Collect

a. Personal Information

When you register or use our services, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing or Payment Details

  • Government ID (for seller verification)

  • Location/IP Address

b. Transaction Data

We collect data related to your purchases and sales:

  • Product details

  • Payment method used (not full card numbers)

  • Order history

  • Delivery status

c. Technical & Usage Data

Automatically collected when you visit or use the platform:

  • Browser type, device info, operating system

  • Pages visited, time spent, clicks

  • Cookies and session identifiers

d. AI Interaction Data

If you use AI-based tools (e.g., chatbot, smart suggestions), we may store chat logs or behavioral data to improve the experience.


2. How We Use Your Information

We use the information to:

  • Create and manage your account

  • Process transactions and deliver products

  • Provide customer support

  • Detect fraud and ensure platform security

  • Personalize product recommendations

  • Improve and optimize platform performance

  • Comply with legal and regulatory requirements

We do not sell your personal data to third parties.


3. How We Share Your Information

We only share your data with:

  • Trusted third-party services (e.g., payment processors, email providers, hosting platforms)

  • Law enforcement or regulators, when required by law

  • Buyers or sellers, only to the extent needed to complete a transaction or resolve a dispute

All partners must adhere to strict confidentiality and data protection agreements.


4. Cookies and Tracking Technologies

Gliaswift uses cookies and tracking scripts to:

  • Remember your login sessions

  • Analyze traffic and usage trends

  • Personalize your browsing experience

You can control or disable cookies in your browser settings, but some features may not work properly without them.


5. Data Retention

We retain your personal information as long as your account is active or as needed to:

  • Fulfill transactions

  • Meet legal and tax obligations

  • Resolve disputes

  • Improve our services

You can request data deletion anytime by contacting us.


6. Security Measures

We use modern security protocols to protect your data:

  • SSL encryption

  • 2FA for sensitive actions

  • Encrypted storage of payment-related data

  • Access control and internal audits

No system is 100% secure, but we continuously improve our security posture.


7. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict data processing

  • Withdraw consent at any time

To exercise these rights, email us.


8. Children’s Privacy

Gliaswift is not intended for users under 18. We do not knowingly collect data from minors. If we learn that we have done so, we will delete the information immediately.

9. International Data Transfers

If you are outside the United States, your data may be processed in countries with different privacy laws. By using Gliaswift, you consent to such transfers.


10. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you by email or on the platform. Continued use after updates means you accept the revised policy.